Shipping & Returns

To edit this page simply login to the control panel, click the Website Content tab and choose the View Web Pages option. Click Edit next to the Shipping & Returns page and you can change this text. A sample returns policy is shown below which you can edit as needed.

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

{"customer_id": "", "items":[ ], "quantity": "0", "show_primary_checkout_button": "0", "show_multiple_address_shipping": "", "discount": {"value":"", "formatted": ""}, "sub_total": {"value":"0", "formatted": "$0.00"}, "grand_total": {"value":"0", "formatted": "$0.00"}, "coupons": [ ], "taxes":[ ], "shipping_handling": { "handling_cost": {"value":"", "formatted": ""}, "show_estimator": "true", "selected_state": "", "selected_zip": "", "selected_city": "", "shipping_cost": {"value":"", "formatted": ""}, "provider": "", "show_estimator": "true", "countries": [ { "id": "1", "name": "Afghanistan" } , { "id": "2", "name": "Albania" } , { "id": "3", "name": "Algeria" } , { "id": "4", "name": "American Samoa" } , { "id": "5", "name": "Andorra" } , { "id": "6", "name": "Angola" } , { "id": "7", "name": "Anguilla" } , { "id": "8", "name": "Antarctica" } , { "id": "9", "name": "Antigua and Barbuda" } , { "id": "10", "name": "Argentina" } , { "id": "11", "name": "Armenia" } , { "id": "12", "name": "Aruba" } , { "id": "13", "name": "Australia" } , { "id": "14", "name": "Austria" } , { "id": "15", "name": "Azerbaijan" } , { "id": "16", "name": "Bahamas" } , { "id": "17", "name": "Bahrain" } , { "id": "18", "name": "Bangladesh" } , { "id": "19", "name": "Barbados" } , { "id": "20", "name": "Belarus" } , { "id": "21", "name": "Belgium" } , { "id": "22", "name": "Belize" } , { "id": "23", "name": "Benin" } , { "id": "24", "name": "Bermuda" } , { "id": "25", "name": "Bhutan" } , { "id": "26", "name": "Bolivia" } , { "id": "247", "name": "Bonaire, Sint Eustatius and Saba" } , { "id": "27", "name": "Bosnia and Herzegovina" } , { "id": "28", "name": "Botswana" } , { "id": "29", "name": "Bouvet Island" } , { "id": "30", "name": "Brazil" } , { "id": "31", "name": "British Indian Ocean Territory" } , { "id": "32", "name": "Brunei Darussalam" } , { "id": "33", "name": "Bulgaria" } , { "id": "34", "name": "Burkina Faso" } , { "id": "35", "name": "Burundi" } , { "id": "36", "name": "Cambodia" } , { "id": "37", "name": "Cameroon" } , { "id": "38", "name": "Canada" } , { "id": "39", "name": "Cape Verde" } , { "id": "40", "name": "Cayman Islands" } , { "id": "41", "name": "Central African Republic" } , { "id": "42", "name": "Chad" } , { "id": "43", "name": "Chile" } , { "id": "44", "name": "China" } , { "id": "45", "name": "Christmas Island" } , { "id": "46", "name": "Cocos (Keeling) Islands" } , { "id": "47", "name": "Colombia" } , { "id": "48", "name": "Comoros" } , { "id": "49", "name": "Congo" } , { "id": "50", "name": "Congo, the Democratic Republic of the" } , { "id": "51", "name": "Cook Islands" } , { "id": "52", "name": "Costa Rica" } , { "id": "246", "name": "Cote d'Ivoire" } , { "id": "54", "name": "Croatia" } , { "id": "55", "name": "Cuba" } , { "id": "56", "name": "Cyprus" } , { "id": "57", "name": "Czech Republic" } , { "id": "58", "name": "Denmark" } , { "id": "59", "name": "Djibouti" } , { "id": "60", "name": "Dominica" } , { "id": "61", "name": "Dominican Republic" } , { "id": "62", "name": "Ecuador" } , { "id": "63", "name": "Egypt" } , { "id": "64", "name": "El Salvador" } , { "id": "65", "name": "Equatorial Guinea" } , { "id": "66", "name": "Eritrea" } , { "id": "67", "name": "Estonia" } , { "id": "68", "name": "Ethiopia" } , { "id": "69", "name": "Falkland Islands (Malvinas)" } , { "id": "70", "name": "Faroe Islands" } , { "id": "71", "name": "Fiji" } , { "id": "72", "name": "Finland" } , { "id": "73", "name": "France" } , { "id": "74", "name": "French Guiana" } , { "id": "75", "name": "French Polynesia" } , { "id": "76", "name": "French Southern Territories" } , { "id": "77", "name": "Gabon" } , { "id": "78", "name": "Gambia" } , { "id": "79", "name": "Georgia" } , { "id": "80", "name": "Germany" } , { "id": "81", "name": "Ghana" } , { "id": "82", "name": "Gibraltar" } , { "id": "83", "name": "Greece" } , { "id": "84", "name": "Greenland" } , { "id": "85", "name": "Grenada" } , { "id": "86", "name": "Guadeloupe" } , { "id": "87", "name": "Guam" } , { "id": "88", "name": "Guatemala" } , { "id": "242", "name": "Guernsey" } , { "id": "89", "name": "Guinea" } , { "id": "90", "name": "Guinea-Bissau" } , { "id": "91", "name": "Guyana" } , { "id": "92", "name": "Haiti" } , { "id": "93", "name": "Heard Island and Mcdonald Islands" } , { "id": "94", "name": "Holy See (Vatican City State)" } , { "id": "95", "name": "Honduras" } , { "id": "96", "name": "Hong Kong" } , { "id": "97", "name": "Hungary" } , { "id": "98", "name": "Iceland" } , { "id": "99", "name": "India" } , { "id": "100", "name": "Indonesia" } , { "id": "101", "name": "Iran, Islamic Republic of" } , { "id": "102", "name": "Iraq" } , { "id": "103", "name": "Ireland" } , { "id": "240", "name": "Isle of Man" } , { "id": "104", "name": "Israel" } , { "id": "105", "name": "Italy" } , { "id": "106", "name": "Jamaica" } , { "id": "107", "name": "Japan" } , { "id": "241", "name": "Jersey" } , { "id": "108", "name": "Jordan" } , { "id": "109", "name": "Kazakhstan" } , { "id": "110", "name": "Kenya" } , { "id": "111", "name": "Kiribati" } , { "id": "244", "name": "Korea, Democratic People's Republic of" } , { "id": "113", "name": "Korea, Republic of" } , { "id": "114", "name": "Kuwait" } , { "id": "115", "name": "Kyrgyzstan" } , { "id": "243", "name": "Lao People's Democratic Republic" } , { "id": "117", "name": "Latvia" } , { "id": "118", "name": "Lebanon" } , { "id": "119", "name": "Lesotho" } , { "id": "120", "name": "Liberia" } , { "id": "121", "name": "Libyan Arab Jamahiriya" } , { "id": "122", "name": "Liechtenstein" } , { "id": "123", "name": "Lithuania" } , { "id": "124", "name": "Luxembourg" } , { "id": "125", "name": "Macao" } , { "id": "126", "name": "Macedonia, the Former Yugoslav Republic of" } , { "id": "127", "name": "Madagascar" } , { "id": "128", "name": "Malawi" } , { "id": "129", "name": "Malaysia" } , { "id": "130", "name": "Maldives" } , { "id": "131", "name": "Mali" } , { "id": "132", "name": "Malta" } , { "id": "133", "name": "Marshall Islands" } , { "id": "134", "name": "Martinique" } , { "id": "135", "name": "Mauritania" } , { "id": "136", "name": "Mauritius" } , { "id": "137", "name": "Mayotte" } , { "id": "138", "name": "Mexico" } , { "id": "139", "name": "Micronesia, Federated States of" } , { "id": "140", "name": "Moldova, Republic of" } , { "id": "141", "name": "Monaco" } , { "id": "142", "name": "Mongolia" } , { "id": "245", "name": "Montenegro" } , { "id": "143", "name": "Montserrat" } , { "id": "144", "name": "Morocco" } , { "id": "145", "name": "Mozambique" } , { "id": "146", "name": "Myanmar" } , { "id": "147", "name": "Namibia" } , { "id": "148", "name": "Nauru" } , { "id": "149", "name": "Nepal" } , { "id": "150", "name": "Netherlands" } , { "id": "151", "name": "Netherlands Antilles" } , { "id": "152", "name": "New Caledonia" } , { "id": "153", "name": "New Zealand" } , { "id": "154", "name": "Nicaragua" } , { "id": "155", "name": "Niger" } , { "id": "156", "name": "Nigeria" } , { "id": "157", "name": "Niue" } , { "id": "158", "name": "Norfolk Island" } , { "id": "159", "name": "Northern Mariana Islands" } , { "id": "160", "name": "Norway" } , { "id": "161", "name": "Oman" } , { "id": "162", "name": "Pakistan" } , { "id": "163", "name": "Palau" } , { "id": "164", "name": "Palestinian Territory, Occupied" } , { "id": "165", "name": "Panama" } , { "id": "166", "name": "Papua New Guinea" } , { "id": "167", "name": "Paraguay" } , { "id": "168", "name": "Peru" } , { "id": "169", "name": "Philippines" } , { "id": "170", "name": "Pitcairn" } , { "id": "171", "name": "Poland" } , { "id": "172", "name": "Portugal" } , { "id": "173", "name": "Puerto Rico" } , { "id": "174", "name": "Qatar" } , { "id": "248", "name": "Republic of Kosovo" } , { "id": "175", "name": "Reunion" } , { "id": "176", "name": "Romania" } , { "id": "177", "name": "Russian Federation" } , { "id": "178", "name": "Rwanda" } , { "id": "179", "name": "Saint Helena" } , { "id": "180", "name": "Saint Kitts and Nevis" } , { "id": "181", "name": "Saint Lucia" } , { "id": "182", "name": "Saint Pierre and Miquelon" } , { "id": "183", "name": "Saint Vincent and the Grenadines" } , { "id": "184", "name": "Samoa" } , { "id": "185", "name": "San Marino" } , { "id": "186", "name": "Sao Tome and Principe" } , { "id": "187", "name": "Saudi Arabia" } , { "id": "188", "name": "Senegal" } , { "id": "189", "name": "Serbia" } , { "id": "190", "name": "Seychelles" } , { "id": "191", "name": "Sierra Leone" } , { "id": "192", "name": "Singapore" } , { "id": "193", "name": "Slovakia" } , { "id": "194", "name": "Slovenia" } , { "id": "195", "name": "Solomon Islands" } , { "id": "196", "name": "Somalia" } , { "id": "197", "name": "South Africa" } , { "id": "198", "name": "South Georgia and the South Sandwich Islands" } , { "id": "199", "name": "Spain" } , { "id": "200", "name": "Sri Lanka" } , { "id": "201", "name": "Sudan" } , { "id": "202", "name": "Suriname" } , { "id": "203", "name": "Svalbard and Jan Mayen" } , { "id": "204", "name": "Swaziland" } , { "id": "205", "name": "Sweden" } , { "id": "206", "name": "Switzerland" } , { "id": "207", "name": "Syrian Arab Republic" } , { "id": "208", "name": "Taiwan" } , { "id": "209", "name": "Tajikistan" } , { "id": "210", "name": "Tanzania, United Republic of" } , { "id": "211", "name": "Thailand" } , { "id": "212", "name": "Timor-Leste" } , { "id": "213", "name": "Togo" } , { "id": "214", "name": "Tokelau" } , { "id": "215", "name": "Tonga" } , { "id": "216", "name": "Trinidad and Tobago" } , { "id": "217", "name": "Tunisia" } , { "id": "218", "name": "Turkey" } , { "id": "219", "name": "Turkmenistan" } , { "id": "220", "name": "Turks and Caicos Islands" } , { "id": "221", "name": "Tuvalu" } , { "id": "222", "name": "Uganda" } , { "id": "223", "name": "Ukraine" } , { "id": "224", "name": "United Arab Emirates" } , { "id": "225", "name": "United Kingdom" } , { "id": "226", "name": "United States" } , { "id": "227", "name": "United States Minor Outlying Islands" } , { "id": "228", "name": "Uruguay" } , { "id": "229", "name": "Uzbekistan" } , { "id": "230", "name": "Vanuatu" } , { "id": "231", "name": "Venezuela" } , { "id": "232", "name": "Viet Nam" } , { "id": "233", "name": "Virgin Islands, British" } , { "id": "234", "name": "Virgin Islands, U.S." } , { "id": "235", "name": "Wallis and Futuna" } , { "id": "236", "name": "Western Sahara" } , { "id": "237", "name": "Yemen" } , { "id": "238", "name": "Zambia" } , { "id": "239", "name": "Zimbabwe" } ], "states": [ { "id": "1", "name": "Alabama" } , { "id": "2", "name": "Alaska" } , { "id": "3", "name": "American Samoa" } , { "id": "4", "name": "Arizona" } , { "id": "5", "name": "Arkansas" } , { "id": "6", "name": "Armed Forces Africa" } , { "id": "7", "name": "Armed Forces Americas" } , { "id": "8", "name": "Armed Forces Canada" } , { "id": "9", "name": "Armed Forces Europe" } , { "id": "10", "name": "Armed Forces Middle East" } , { "id": "11", "name": "Armed Forces Pacific" } , { "id": "12", "name": "California" } , { "id": "13", "name": "Colorado" } , { "id": "14", "name": "Connecticut" } , { "id": "15", "name": "Delaware" } , { "id": "16", "name": "District of Columbia" } , { "id": "17", "name": "Federated States Of Micronesia" } , { "id": "18", "name": "Florida" } , { "id": "19", "name": "Georgia" } , { "id": "20", "name": "Guam" } , { "id": "21", "name": "Hawaii" } , { "id": "22", "name": "Idaho" } , { "id": "23", "name": "Illinois" } , { "id": "24", "name": "Indiana" } , { "id": "25", "name": "Iowa" } , { "id": "26", "name": "Kansas" } , { "id": "27", "name": "Kentucky" } , { "id": "28", "name": "Louisiana" } , { "id": "29", "name": "Maine" } , { "id": "30", "name": "Marshall Islands" } , { "id": "31", "name": "Maryland" } , { "id": "32", "name": "Massachusetts" } , { "id": "33", "name": "Michigan" } , { "id": "34", "name": "Minnesota" } , { "id": "35", "name": "Mississippi" } , { "id": "36", "name": "Missouri" } , { "id": "37", "name": "Montana" } , { "id": "38", "name": "Nebraska" } , { "id": "39", "name": "Nevada" } , { "id": "40", "name": "New Hampshire" } , { "id": "41", "name": "New Jersey" } , { "id": "42", "name": "New Mexico" } , { "id": "43", "name": "New York" } , { "id": "44", "name": "North Carolina" } , { "id": "45", "name": "North Dakota" } , { "id": "46", "name": "Northern Mariana Islands" } , { "id": "47", "name": "Ohio" } , { "id": "48", "name": "Oklahoma" } , { "id": "49", "name": "Oregon" } , { "id": "50", "name": "Palau" } , { "id": "51", "name": "Pennsylvania" } , { "id": "52", "name": "Puerto Rico" } , { "id": "53", "name": "Rhode Island" } , { "id": "54", "name": "South Carolina" } , { "id": "55", "name": "South Dakota" } , { "id": "56", "name": "Tennessee" } , { "id": "57", "name": "Texas" } , { "id": "58", "name": "Utah" } , { "id": "59", "name": "Vermont" } , { "id": "60", "name": "Virgin Islands" } , { "id": "61", "name": "Virginia" } , { "id": "62", "name": "Washington" } , { "id": "63", "name": "West Virginia" } , { "id": "64", "name": "Wisconsin" } , { "id": "65", "name": "Wyoming" } ] }, "gift_certificates":[ ]}